Frequently Asked Questions

AI face recognition for photographers is a technology that automatically detects, groups, and matches faces across hundreds or thousands of event photos. EventBit uses a parallel, GPU-accelerated engine to analyze facial structures and deliver matching photos to event guests in under a minute with a 99.2% accuracy rating.

Clients and guests can find their photos instantly without manually scrolling through entire galleries. By uploading a single selfie to our self-service AI Face Search, EventBit immediately scans the collection and displays only the specific photos they appear in.

No. Clients and guests access their galleries directly via a secure link or QR code shared by the photographer. They can browse their images, search with a selfie, and download files without needing to register or sign up for an EventBit account.

Photo proofing is the culling and selection stage of a photography project. The photographer uploads a preliminary or semi-edited selection of photos, and the client highlights ('hearts') their favorites and adds comments. EventBit makes this seamless by eliminating spreadsheets and letting clients select favorites directly inside their portal.

To deliver wedding photos, create an event on EventBit, upload your images, choose your client proofing settings, and hit 'Publish'. You can then share the secure link with the couple. You can also customize branding, configure watermarks, enable downloads, and embed client selection tools directly inside the gallery link.

Log in to your EventBit dashboard, click 'Create Event', fill in basic details (like name and date), and drag and drop your photos. Once the upload finishes, customize the layout and security options, then copy the live gallery URL to share with clients.

Yes. You have complete granular control over downloads. You can permit high-resolution downloads, restrict clients to web-sized copies, allow downloads only for selected favorites, password-protect the download button, or disable downloads entirely.

Yes, EventBit offers a Free plan that lets you explore the platform, create unlimited events, and start sharing galleries with up to 1,000 photos, 5 GB of secure cloud storage, and basic AI Face Search credits—no credit card required.

Yes. You can cancel your subscription at any time directly from the Billing tab in your account dashboard. Once cancelled, your premium features will remain active until the end of your current billing cycle, with no cancellation fees.