Help Center
Find answers to your questions, explore step-by-step tutorial guides, and learn how to get the most out of EventBit.
Popular Articles
Quick answers to our most frequently asked questions.
Getting Started with EventBit: A Complete Guide
Learn how to set up your account, create your first event, and start sharing photos with clients.
How to Set Up Client Galleries
A step-by-step guide to creating beautiful galleries that showcase your work to clients.
Creating and Sending Invoices
Learn how to create professional invoices and get paid faster with EventBit's billing tools.
Managing the Client Selection Process
Tips and tricks for streamlining the photo selection process with your clients.
Still Need Help?
Our dedicated support team is here to assist you with any questions or custom requirements.
How to Use the Eventbit Help Center
The Eventbit Help Center is your complete reference guide for every feature of the platform. Whether you are setting up your studio for the first time or looking for an advanced workflow to automate client delivery, our documentation covers every step with plain-language explanations, step-by-step screenshots, and video walkthroughs.
Use the category grid above to navigate directly to the section most relevant to your current task. Each category contains multiple focused articles, organized from basic to advanced. The Getting Started section is the best place to begin if you are a new Eventbit user. Account Management covers profile settings, subscription upgrades, and team member permissions. Client Management explains how to organize contacts, track project stages in the CRM, and automate follow-up communications.
Topics Covered in Our Knowledge Base
- Gallery Setup & Delivery — create password-protected client galleries, set download permissions, enable watermarking, and deliver photos via secure links or WhatsApp.
- AI Face Recognition Search — configure AI-powered guest photo matching so event attendees can instantly find their own photos using a selfie.
- Invoicing & Tax Settings — create GST-compliant invoices for Indian clients, configure VAT for international billing, and manage payment collection.
- Client Selection & Proofing — set selection limits, allow comments or favorites, send automated reminders, and export final selections to your editing software.
- Photo Sharing & Automation — configure automated email delivery, set gallery expiry dates, restrict downloads to selected photos, and track client activity.
- Troubleshooting & Support — resolve common upload errors, fix login issues, diagnose slow gallery loading, and contact our support team for account-specific help.
Built for Photography Studios of All Sizes
Eventbit supports solo photographers just starting their business as well as established multi-photographer studios managing hundreds of events per year. The platform scales with you — start with our free plan to deliver galleries and collect client selections, then upgrade to unlock unlimited storage, advanced AI face matching credits, branded studio domains, automated WhatsApp delivery, and integrated GST or VAT invoicing. Our help documentation covers every plan tier and every feature, so you always know exactly what is available to you and how to use it to its full potential. Can't find an answer? Our support team responds within 24 hours on business days.