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Billing & Payments

Managing Subscriptions, Billing Details, & Tax Compliance

Update subscription packages, change billing details, add tax IDs, and download payment receipts.

Manage your subscription plans, billing addresses, and invoices from the Billing tab. Eventbit provides a unified dashboard where you can adjust your plan limits, manage payment methods, and check your usage credits for storage and WhatsApp notifications.

Changing Your Subscription & Proration

We offer flexible subscription packages tailored to studios of all sizes, including Free, Basic, Pro, Business, and Studio plans. You can upgrade, downgrade, or switch between monthly and quarterly/yearly billing cycles at any time. When you upgrade, any unused balance on your current plan is automatically computed and applied as a prorated credit toward your new package, ensuring you only pay for what you use. Downgrades take effect at the end of your current billing cycle.

Billing Info, Invoices & Tax Compliance

Keep your billing info current to prevent subscription lapses. You can update your credit card details, business name, and billing address directly. For studios in India, add your 15-digit GSTIN to receive tax-compliant invoices. For international users, VAT and local sales taxes are computed dynamically based on your region. All invoices and transaction receipts are archived in your billing tab for easy download.

Cancellation Policy

You can cancel your subscription anytime with zero cancellation fees. Your premium features and storage allocations remain active until the end of your paid billing cycle, after which your account will revert to the free plan.

Related Help Articles

Getting Started

Getting Started Guide: Setting Up Your Photography Studio

Learn how to configure your profile, upload event galleries, set up client proofing rules, and deliver your first project with EventBit.

Account Management

How to Manage Your Account & Public Portfolio Profile

Learn how to configure your portfolio settings, customize your public username, adjust local settings, and maintain password security.

Client Management

Client Management & Real-time Selection Monitoring

Organize clients inside your photographer CRM, track selection approvals, and culling lists from one central place.

Still have questions about billing & payments?

Our support desk is happy to help you with any configuration questions for your photography business.

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