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Data Retention Policy

How long EventBit Studio retains personal information and uploaded content.

Effective date: July 04, 2026

Purpose

This Policy explains how long EventBit Studio retains personal information and uploaded content.

Retention Schedule

DataRetention
User AccountUntil user deletes account
Photographer AccountWhile active
Event GalleriesWhile subscription is active
Expired GalleriesDeleted approximately 15 days after unpaid subscription following prior notices
Uploaded PhotosDeleted with gallery deletion
Face EmbeddingsUp to 6 months
Cropped Face ImagesUp to 6 months
Billing RecordsRetained as required by law
Analytics DataAccording to provider settings
Support RequestsAs reasonably necessary

Secure Deletion

Where practical, deleted data is removed from active systems. Backup copies may remain for a limited period until overwritten.

Contact

Data Governance Officer: Deven Rathod
Email: data-protection@eventbit.io

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